Q: What is Infinity Jewels all about?

A: Infinity Jewels is a demi-fine jewellery brand offering timeless, minimal designs crafted in stainless steel with 18K gold plating. Our pieces are elegant, long-lasting, and perfect for everyday luxury.

Q: What is demi-fine jewellery?

A: Demi-fine jewellery blends the best of both worlds – the quality of fine jewellery with the accessibility of fashion jewellery. We use stainless steel with premium 18K gold plating for affordable luxury that lasts.

Q: Is your jewellery waterproof or tarnish-free?

A: Yes! Our pieces are water-resistant, sweat-proof, and hypoallergenic. They won’t rust or fade when cared for properly.

Q: How do I take care of my jewellery?

A: Store in a dry place, avoid perfumes or harsh chemicals, and gently wipe with a soft cloth after wearing.

Q: How long does delivery take?

A: Orders are dispatched within 1–3 business days. Delivery usually takes 4–7 working days, depending on your location.

Q: Do you ship internationally?

A: We currently ship only within India. International shipping will launch soon!

Q: Do you offer Cash on Delivery (COD)?

A: Yes, we offer Cash on Delivery for all eligible orders across India. You can also pay via UPI or other prepaid options at checkout.

Q: Can I return or exchange my jewellery?

A: Due to hygiene and safety reasons, returns and exchanges are not accepted unless the product is damaged or defective.

Q: What if I receive a damaged item?

A: Please contact us within 48 hours of delivery with your order ID and a photo on WhatsApp at +91 98765 43210. We’ll resolve it with a replacement or store credit.

Q: How do I contact customer support?

A: 📧 Email: contact@theinfinityjewels.com
📱 WhatsApp: +91 79874-29795

🕐 Hours: Mon–Sat, 10 AM – 7 PM IST

Q: Can I wear this jewellery every day?

A: Yes! Our pieces are designed to be worn daily. Whether you're at work, out with friends, or attending a special event, they’re built to complement your style.

Q: Do you offer styling tips or suggestions?

A: Yes! Follow us on Instagram @the_infinity_jewels for styling inspiration, layering guides, and more.